UK Mainland Delivery (inc. Northern Ireland):
- Store Pick Up: We aim to have your order ready the same day, Free (you will be notified when your order is ready for collection)
- Standard Delivery: 1-3 working days. Free for orders over £50
(£4.95 for orders less than £50)
*Free delivery applies to order value over £50 but is not included on Mustard Made Lockers.
Worldwide Delivery:
- UK Highlands and Islands Standard Delivery £9.95
- European Standard Delivery £15
Mustard Made Locker Delivery:
- Shipping Rate: £20 (UK only)
- Delivery time: 3 - 7 working days
Please contact us if you need a specific delivery timeframe or to request delivery pricing to outside the UK.
Delivery Time:
We aim to get our parcels out on a next day service if ordered before 1pm however during busy periods this isn't always possible, for guaranteed next day delivery please get in touch.
Couriers:
All orders are usually shipped with DPD using a next day service, however we also use Royal Mail or UPS depending on the size of parcel. Once shipped, you will be sent your tracking number and you will be updated on your parcel's progress by either text or email. You will also be able to manage your delivery, including requests to leave parcels in a safe place/ with a neighbour and to arrange re-delivery.
Larger Items:
An additional charge will be applied to items that are larger, heavier and more difficult to send. Items with an additional charge will have it stated in the product description under "Delivery". These items require special care and different delivery requirements to standard courier services.
Small Furniture Item Charge: £30
Larger Furniture Item Charge: £50
All products bought with a small or large delivery charge will be contacted asap during opening times to arrange delivery and provide lead times. You will be kept up to date with status of delivery and other arrangements.
Any charges do not apply when we run our Free delivery over £50 offer, this includes delivery of any products to UK addresses as long as order is over £50 (not including Mustard Made Lockers)
Click + Collect:
Hi to you lovely locals, we are offering a click & collect service from the new showroom located in Alexandria Trading Estate, Sidmouth. Our Pick up times will be Monday - Sat 10am-5pm. Just order through the website as usual and select the 'pick up' option in delivery. One of our team will then aspire to prepare & be ready with your parcel of joy within 24hrs of ordering. You will receive confirmation when it is ready for collection!
Any questions or special requests please see our contact details and get in touch!
